Our Staff

Management
All our homes have a dedicated on-site manager who is on call at all times and who has the primary responsibility for maintaining Jasmine’s standards of care and high levels of occupancy. In addition, our managers have the support of the Care and Operations Director, Pam Morris, whose full-time role is to develop and assist them with improving the quality of care and facilities within our homes. Pam is also responsible for ensuring that best practice is adopted in relation to all procedures and documentation and plays an important role in maintaining good relations with commissioners of care and the regulators.

Staff
Our managers are assisted by qualified and experienced care teams (including nurses where appropriate) who are on duty 24 hours a day, seven days a week. Jasmine continually invests in training our people and actively encourages and supports NVQ qualifications in care in order to develop them. Indeed, we don’t just aim to achieve the training requirements of the Commission for Social Care Inspection (CSCI), but to exceed them, so as to continually improve the care provided to all residents. Other specialist training is also provided to staff, including a comprehensive induction when they start.

Jasmine employs nearly 150 staff, indicating the high ratio of staff to residents. Staff commitment is one of our strengths and we are proud of the long length of service of many of our people. We believe this is fundamental to providing a stable and caring environment for our residents.
Jasmine Healthcare holds the Investors in People Award and applies these standards across any new homes acquired.

Maintaining high standards
The Directors of Jasmine make regular visits to the homes to provide support to our managers and ensure that high standards are being maintained and that improvements in our care, services and facilities are continually being sought and implemented.

In addition, all our homes are registered and approved by CSCI, the body empowered by the Government to regulate care homes. They inspect our homes regularly to ensure that high standards of care are maintained and the reports they publish can be viewed on their website www.csci.org.uk.