We believe training is fundamental to us providing the highest standards of care, and this is why being passionate about training is another of Jasmine’s core Values
Induction & Mandatory Training
Our in-house team of trainers ensures that all of our new team members have an extensive in-house induction. This induction incorporates one-to-one time with the Managers of our homes who take the time to explain to each new recruit Jasmine’s values and expectations. Our new team members then shadow experienced members of our team until they are fully confident in their new job roles. In addition, unlike the norm in the industry, we will not sign-off a new team member’s induction until they have completed all their mandatory training. We in turn reward our new team members by paying them a bonus for completing their mandatory training.
We then closely monitor every team members’ mandatory training status, to ensure that regular refresher training is undertaken, so that everyone is up to date with all mandatory training at all times.
We also provide specialist clinical training to our Registered Nurses to support them through their regular re-validation with the Nursing and Midwifery Council.
Diplomas in Care (NVQ’s)
We also aim for at least 60% of our team to have a nationally accredited Diploma in Care / NVQ qualification, specific to their job role. Consequently we encourage and support every member of our team, who does not already have this type of qualification, to undertake one. As well as being one of the few care home providers to fully fund the costs of these qualifications, we also financially reward our team for achieving these qualifications, by paying them a one-off incentive for obtaining one, and by taking these qualifications into account during their pay reviews.
Our dedicated Recruitment & Engagement Administrator also organises frequent specialist external training courses for our teams, to encourage their continued professional and personal development in areas of particular interest to them. We use a blended model of training, including e-learning, distance learning and face to face training, to provide this specialist training.
We believe a regular bespoke training programme for each member of our team is fundamental to providing exceptional care to our residents, as well as being an important way in which we achieve our mission of improving the standards of elderly care across our industry.
Leadership & Staff Engagement Training
We recognise that there is a direct link between the quality of a care home and the care it provides, and that of its leadership team. Consequently we are also committed to delivering an ongoing leadership programme to continually develop our current and future leaders within Jasmine. Consequently both our Home Managers and Deputy Managers attend regular off site Away Days, focusing on such things as:
- How we can attract the best people to work in our homes (Values based Recruitment);
- How we can support and develop our teams through meaningful supervision and appraisals;
- How we can engage and motivate our teams, to achieve the best outcomes for our residents; and
- How we can provide even more meaningful activities for our residents.